Thank you for shopping at IMOTO.

We are committed to providing reliable international shipping services for all orders.

**Order Processing Time**

Orders are typically processed within 1–3 business days after payment confirmation.

**Shipping Methods**

Depending on the destination and available logistics resources, we ship via international carriers such as UPS, FedEx, and DHL.

**Estimated Delivery Time**

*   **United States:** 5–9 business days

*   **Germany:** 5–10 business days

*   **United Kingdom:** 5–10 business days

*   **Other Countries/Regions:** 7–15 business days

Actual delivery times may vary due to customs clearance, local carrier delays, holidays, or other unforeseen factors.

**Shipping Fees**

Currently, we offer free shipping to most countries and regions we serve.

Additional shipping fees may apply to certain countries or regions where logistics costs are exceptionally high.

**Customs, Duties, and Taxes**

Import duties, Value Added Tax (VAT), various taxes, and customs clearance fees are not included in the price and are the sole responsibility of the customer.

Please consult your local customs regulations before placing an order.

**Order Tracking Information**

We will provide tracking information once your order has been shipped.

Please allow 1–3 business days for the tracking information to be updated and displayed.

**Incorrect Address Information**

Customers are responsible for providing accurate and complete shipping information.

We are not responsible for any delivery issues resulting from incorrect addresses or incomplete information provided by the customer.

**Contact Us**

If you have any questions regarding shipping, please contact us via the following methods: